Research of the Intex Krystal Clear System produced a majority of positive reviews. This unit has an average rating of 4.1 out of 5 stars and almost everyone reported having a satisfactory experience with this filter and saltwater system combination.
Most of the reviewers bought the Intex Krystal Clear System to replace the inadequate filter system that came with their original pool purchase. They had been dealing with algae, cloudy water and constant use of chemicals in an attempt to keep their pools clean and had been unsuccessful. Upon installing the Intex Krystal Clear Saltwater System Combo, most reviewers reported seeing a considerable difference in the water quality of their pool. They were pleased with the ease of installation and enjoyed the fact that the system worked quietly and efficiently with little to no supervision. More information about Intex pool pumps on intexpoolpumps.org
Many reviewers enjoyed the ability to schedule their pool maintenance by utilizing the 24-hour automatic timer and did not have any problems with it. However, there were some reviewers who did not like the fact that once unplugged, or if the power went out, the unit would start a brand new cleaning cycle. A couple reviewers mentioned that they found a way around this by installing an outdoor timer.
Another benefit mentioned by several people was that their pool water was much more gentle to their eyes and skin with the use of the Krystal Clear Saltwater System, which does not require the use of strong chemicals. There was no smell and they were able to stay in the water for long periods of time without getting red eyes or needing an immediate shower to remove the chlorine from their skin.
Reviewers who owned smaller pools were pleased with the fact that this product came with all the adapters necessary and did not have to purchase them separately. They found that installation and set up was quick and easy.
There were some negative experiences with the Intex Krystal Clear System. One of which is that the unit would constantly give a low salt warning no matter how much salt was added. By reading the manual, several reviewers found that this problem was solved by cleaning the titanium and copper plates. Another complaint was complete system failure. One reviewer discovered that this was caused by having the pump plugged into a long, narrow gauge extension cord which can cause a voltage drop when the power line cannot keep up with the flow of power. They solved this problem by using their replacement unit with a shorter, thicker gauge power cord and had no problems after that. The most commonly reported issue with the purchase was not necessarily the product itself, but dealing with customer service when needing a replacement part.